Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your information.
At Bali Property Scout, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property verification services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
Personal Information
- Name and contact details (email, phone)
- Property information you provide for assessment
- Payment and billing information
- Communication preferences
Automatically Collected Information
- Device and browser information
- IP address and location data
- Usage data and analytics
- Cookies and similar technologies
2. How We Use Your Information
Primary Uses
- Provide property verification and assessment services
- Process payments and manage your account
- Communicate with you about your assessments
- Send important updates and notifications
Secondary Uses
- Improve our services and user experience
- Analyze trends and usage patterns
- Prevent fraud and ensure security
- Comply with legal obligations
3. Data Protection & Security
Security Measures
- Industry-standard encryption (SSL/TLS)
- Secure cloud infrastructure (Supabase)
- Regular security audits and updates
- Access controls and authentication
Data Retention
- Assessment data: Retained for service delivery and legal compliance
- Payment information: Processed securely, not stored on our servers
- Account data: Retained while your account is active
- You can request deletion at any time (subject to legal requirements)
4. Sharing Your Information
We Share With
- Service providers (payment processors, email services)
- Government authorities (when legally required)
- Professional advisors (accountants, lawyers)
We Never
- Sell your personal information to third parties
- Share your data for marketing without consent
- Use your property information for unauthorized purposes
5. Your Rights
You Have the Right To
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
How to Exercise Your Rights
- Contact us at privacy@balipropertyscout.com
- We will respond within 30 days
- Identity verification may be required
6. Cookies & Tracking
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device.
Types of Cookies We Use
- Essential: Required for the website to function properly
- Analytics: Help us understand how you use our website
- Preferences: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.